Return & Refund Policy

At ToyWaly, customer satisfaction is important to us. Please read our return and refund policy carefully before placing an order.

🔁 7-Day Return Policy

We offer a 7-day return policy from the date of delivery. Returns are accepted only if the product has not been used and is in its original condition.

✅ Eligible for Return

• Product must be unused
• Original packaging must be intact
• No damage or missing accessories

❌ Non-Returnable Items

Due to hygiene and safety reasons, used or opened products cannot be returned.

💳 Refund Process

Once the returned product is received and inspected, we will process the refund or replacement accordingly. Refunds may take a few working days depending on the payment method.

📞 How to Request a Return

To request a return, please contact our customer support team within 7 days of delivery with your order details. Our team will guide you through the return process.